Sales channels

Control sales channels from the same operating layer.

Selling through more than one channel only works when the underlying business data stays consistent.

Channels should not become data islands.

Dropthework is built around the idea that online channels should use the same product catalog, order context and business rules as the rest of the company.

Shared product data

Avoid channel drift when product information changes.

Connected orders

Keep order work close to the channel that created it.

Business rules

Control settings once and use them consistently.